Register to the RMA-System/Configurator

Teh RMA-Area is only for registered users and customers.
Please register at first and be sure that your user-profile is filled out completely.

Please notice that the RMA-system is only in german language.



  1. Go to > Service, > RMA System and creat an account
  2. Confirm the registration to the RMA System by the email you receive
  3. login in area  > Service, > RMA System with your access data
  4. fill out the RMA form preferably completely and detailled 
  5. print RMA form with RMA number and attach it visible as possible to the package
  6. send repair-item safely packed and shipping-free to ID.SYS
  7. upon receipt ID.SYS you can track the repair status online!


rma englisch

For any questions our team is available for you